Cricket: 911 Call Investigation

cricket_911Cricket Wireless officials say they have corrected a problem that caused a Miamisburg man’s 911 calls to go unanswered by emergency dispatchers as his garage burned earlier this week.

Josh Bledsoe said he called 911 approximately five times from his Cricket phone at his garage at 360 S. Gebhart Church Road on Tuesday night. Each time, the call was sent to the City of Miamisburg municipal building, which answered only with a recording.

 

Bledsoe’s wife eventually connected with dispatchers using her Cincinnati Bell cell phone at 10:59 p.m. The fire, which caused several explosions, consumed the garage and also damaged the house.

Greg Lund, a Cricket spokesperson, said the company was given an incorrect number to program for its phones’ 911 use that local authorities provided and sent calls to a non-emergency line. Lund said the problem only affected that single cell site, and there are more than 100 cell sites in the Dayton area.


Submitted By:  Rick Bartlett, Senior Editor